ISO survey seeks feedback from ISO 9001 users

ISO is carrying out a survey of existing and potential users of ISO 9001:2008, the global benchmark for quality management, to gather feedback to help decide whether the standard needs further improvement and, if so, what needs modifying.

The survey is being made available in 11 languages: Arabic, Chinese, English, French, German, Italian, Japanese, Korean, Portuguese, Russian and Spanish.

ISO 9001 is now firmly established as the globally implemented standard for providing assurance about the ability to satisfy quality requirements and to enhance customer satisfaction in supplier-customer relationships.