GMX Insurance Automates Business Processes with AuraPortal iBPMS

January 27, 2016 – AURA (www.auraportal.com), a global provider of AuraPortal. Business Process Management (BPM) software, positioned at the Top of the “Visionaries” in Gartner’s “Magic Quadrant for iBPMS 2015“, has announced the successful implementation of the Civil Liability and Aviation Policy Processing and Management process for GMX Insurance.

Thanks to AuraPortal’s ability to generate complex processes without any programming (zero code), the implementation and execution of the process was completed in just three months. Furthermore, GMX Insurance employees carried out the implementation themselves with help and advice from an AuraPortal consultant.

The success of the first implementation has lead to the execution of more processes, including Claims and Complaints, SME Policy Management, Restaurant Policy Management, Daycare Policy Management and Accidents, with scheduled planning until Digital Transformation affects all company areas and processes.

The execution of the process to manage and process Civil Liability and Aviation policies has successfully unified all information into one application resulting in a more dynamic, agile and faster management, hereby reducing response times.

The measurable results include:

– 50% increase in the nº of requests captured per day.
– 52.3% reduction in paper consumption.
– 62.3% reduction in time spent per work order.
– 30% increase in productivity.