Clarian Health 選擇 Watch4net 從事績效報告和自動分析

蒙特利爾2009年10月2日電 /美通社亞洲/ —

Watch4net 的推薦書

挑戰

Clarian Health IT 營運執行總監 Bob Swann 表示:”當前的經濟狀況正從有限的人事和預算限制方面影響著醫療服務提供者。”這個典型的增長性行業開始感受到經濟減速的影響。高級管理人員正被委派去營運更為精簡的組織,這些組織的資源有所減少,但仍維持著一流的病人護理水平。Watch4net APG Software Suite 將程序與技術相結合,幫助管理者推動業務增長,管理成本,並在當前的市場狀況下提供更高的績效水平。

解決方案

我們確定,時間績效衡量工具的缺乏從歷史分析的角度影響著我們的業務,並限制我們進行有效產能規劃的能力。在將 APG Software Suite 安裝至 EMC SMARTS 服務器上之後,我們製作的圖表和報告能夠在數小時之內通過電子郵件發送給 Clarian Health 的眾多管理人員。APG Software Suite 一直是我們強大的產能規劃工具,並能夠創建高度定制化的報告。

結果

現在我們可以通過在 EMC/SMARTS 裝置上增設 APG Software Suite 來獲得績效報告和分析,這即刻為我們帶來了好處,使我們能夠在我們的網絡和 IT 基礎設施上獲得即時、歷史性和預測性分析。

Clarian Health 簡介

Clarian Health 連續5年被《US News & World Report》(美國新聞與世界報道)提名為「全美最佳醫院」,是印第安納州唯一的學術醫療中心,並致力於通過創新以及卓越的護理、教育、研究和服務來改善患者和社區的健康狀況。

Clarian Health 是一家位於印第安納州的未公開上市非盈利性組織,提供廣泛的第三方服務、專業兒科護理和1級創傷中心。Clarian 是印第安納州最具綜合性的健康中心,並且是全美最繁忙的醫院系統之一。Clarian 在整個印第安納州擁有或附屬的醫院和衛生中心超過20家,包括 Methodist and Indiana University Hospitals、Riley Hospital for Children、Clarian West Medical Center 和 Clarian North Medical Center。Clarian Health 還附屬於全美第二大醫學中心、全美醫學教育和研究領導者 Indiana University School of Medicine(印第安納醫科大學)。Clarian Health 依照印第安納州法律作為一家獨立醫院經營著 Methodist Hospital、Indiana University Hospital(印第安納大學醫院)和 Riley Hospital for Children Campuses。更多訊息請訪問 http://www.clarian.org 。

Watch4net 簡介

Watch4net 是領先的服務保證軟體供應商。Watch4net 的旗艦產品 APG Software Suite 是一款營運商級績效管理應用軟體,提供對整體業務績效的即時、歷史性和預測性分析。Watch4net 總部設在加拿大蒙特利爾,在歐洲設有多家辦事處。欲瞭解更多訊息,請參閱 Watch4net 的網站 http://www.watch4net.com 。

Clarian Health Selects Watch4net for Performance Reporting and Automatic Analysis
MONTREAL, Oct. 2 /PRNewswire-Asia/ —

Watch4net’s Testimonial

Challenge

“Current economic conditions are affecting healthcare providers in terms of limited personnel and budget constraints,” said Bob Swann, Executive Director, IT Operations, Clarian Health. An industry typically marked by growth is starting to feel the effects of the economic slowdown. Senior level executives are being tasked to run leaner organizations with fewer resources and still maintain a premier level of patient care. Watch4net APG Software
Suite marries process with technology, helping managers drive business growth, manage costs, and deliver higher levels of performance, despite current market conditions.

Solution

We determined that the lack of tools to look at time based performance was impacting our business from a historical analysis perspective as well as limiting our ability to do effective capacity planning. After an installation of APG Software Suite onto EMC SMARTS servers, we were producing graphs and reports that were emailed to various managers at Clarian Health within a few hours. APG Software Suite has been a powerful tool in our capacity planning and ability to create highly customized reports.

Result

The performance reporting and analysis now available to us through the addition of the APG Software Suite to our EMC/SMARTS installation has provided us with immediate benefits of real-time, historical and projected visibility on our network and IT infrastructure.

About Clarian Health

Named among the “Best Hospitals in America” by US News & World Report for five consecutive years, Clarian Health is Indiana’s only academic medical center, and is committed to improving the health of our patients and communities through innovation and excellence in care, education, research and service.

Clarian Health is an Indiana-based, private, non-profit organization offering a broad base of tertiary services, specialized pediatric care and a Level 1 Trauma Center. Clarian is Indiana’s most comprehensive health center and one of the busiest hospital systems in the nation. Clarian owns or is affiliated with over 20 hospitals and health centers throughout Indiana, including Methodist and Indiana University Hospitals, Riley Hospital for Children, Clarian West Medical Center and Clarian North Medical Center. Clarian Health is also affiliated with the Indiana University School of Medicine, the nation’s second largest medical center and a national leader in medical education and research. Clarian Health operates the Methodist Hospital, Indiana University Hospital and Riley Hospital for Children
campuses as a single hospital under Indiana law. Visit http://www.clarian.org for more information.

About Watch4net

Watch4net is a leading provider of service assurance software. Watch4net’s flagship product, APG Software Suite, is a carrier-class performance management application providing real-time, historical, and projected visibility into the performance of the overall business. Watch4net is headquartered in Montreal, Canada with offices in Europe. For more information, visit Watch4net’s Web site at http://www.watch4net.com