The Imaging Source extends its free technical support services

The Imaging Source, manufacturer of the word processing component TX Text Control, extends its free technical support for all customers with a new chat system for better and immediate assistance.

The Imaging Source extends its free technical support services

The Imaging Source, manufacturer of the word processing component TX Text Control, extends its free support for all users. Previously, the support engineers could be reached via telephone, e-mail and forum. To give customers the best possible support during the evaluation and development periods, also a live chat system was implemented.

To be able to develop applications in a faster and more cost-effective manner, developers more and more rely on reusable components and external knowledge. With the cycles of new technology getting shorter for a developer, it is of immense importance to obtain the best and most professional support possible.

After an intensive testing phase, the chat system was integrated in the locations of USA, Germany and Taiwan. All TX Text Control users, trial customers included, are able to use unlimited and free support. The chat system offers customers an excellent extension of immediate assistance, to resolve open issues in development effectively.

The live chat is available directly on http://www.textcontrol.com and every sub-site.

Product information and free support at:

http://www.textcontrol.com

Most Important Features
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– Edit, convert, create and modify documents.
– Support for Office Open XML (DOCX), MS Word, RTF, HTML and Adobe PDF.
– Mail-merge, compatible to MS Word.
– Simple integration into Visual Studio 2005 and 2008.
– Word processing components for Windows Forms and ASP.NET.
– Free developer support.

System Requirements
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– 32 bit version: Windows 2000, Windows Server 2003, Windows XP and Windows Vista
– 64 bit version: Windows Server 2003, Windows XP and Windows Vista
– Visual Studio 2005 and Visual Studio 2008

Pricing
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– TX Text Control .NET Standard USD 549.00 (Update USD 299.00)
– TX Text Control .NET Professional USD 1,149.00 (Update USD 599.00)
– TX Text Control .NET Enterprise USD 2,398.00 (Update USD 1,198.00)
– TX Text Control .NET Server USD 2,998.00 (Update USD 1,498.00)

All versions ship with unlimited free developer support.

Evaluation Version
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– Download: http://www.textcontrol.com/downloads/trials/

Press Resources (logo, products photos etc)
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– Download: http://www.textcontrol.com/corporate/resources/

About The Imaging Source
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The Imaging Source Europe GmbH manufactures the TX Text Control line of software components to edit, convert, created and modify standardized document formats, such as Office Open XML, DOC and RTF. Documents can be edited directly in the browser, using the component’s page view, or on the server, using document templates and data from a database. The resulting document can be exported to a number of formats, including Adobe PDF. The company is based in Charlotte, NC with offices in Germany and Taiwan.