New innovative solution ensures systematic end-user quality in business critical wireless networks

Helsinki, Finland – 3rd April 2008 – 7signal, a developer of wireless quality measurement and monitoring solutions, has launched today the 7signal Sapphire Wireless Quality Assurance (WQA) system. Sapphire is the first system to continuously monitor and measure Wi-Fi network and end-user application quality.

“7signal is breaking new ground in being first to deliver a complete end-to-end quality assurance system that combines both wireless and wired IT networks,” comments Veli-Pekka Ketonen, CEO. “For companies that use Wi-Fi networks for mission-critical applications in industries such as logistics, warehousing, manufacturing and retail, a reliable WLAN is indispensable. With Sapphire, these companies can deploy and manage reliable and cost-effective wireless networks, which in turn will help them gain operational efficiency and focus on their core business.”

While existing solutions are capable of delivering information on a certain part of the network, 7signal Sapphire covers the complete traffic path. Being neutral to the equipment used in Wi-Fi networks and requiring no end user agents, Sapphire may be easily deployed to existing or new networks. Operating 24/7, the Sapphire solution alerts immediately about service degradation and interference even before they become an issue for the end user.

Sapphire operates independently from the monitored network, providing continuous, neutral information on network condition and performance. Sapphire also carries out automatic performance measurements on each monitored access point in the wireless network and enables continuous, centralised network surveillance even for large and geographically distributed networks. Information about network quality and service level includes connectivity, QoS and QoE indicators that provide clear metrics of service availability and air interface characteristics all the way to the end-user experience. This new capability enables wider use of WLAN solutions in commercial environments, reducing the risk for wireless business critical operations.

Sapphire enables service level agreements (SLA) to be implemented in Wi-Fi networks with pre-defined Key Performance Indicators (KPIs). With Sapphire, wireless networks can be built to meet the needs of end-users and not only to comply with security and regulatory requirements. This ensures seamless integration of wireless networks into overall IT services.

7signal Sapphire has been trialled by customers in Q407/Q108 and is now commercially available.

About 7signal:
7signal develops business critical wireless broadband quality measurement and monitoring solutions. 7signal’s unique quality assurance system Sapphire operates independently from the monitored network, providing continuous screening of the WLAN network condition as well as the functionality of the applications running on the network. 7signal Sapphire helps to locate and repair network problems and enables service level agreements (SLA) for wireless networks. 7signal was established in 2006 and is headquartered in Helsinki, Finland. The company’s mission is to advance the commercial usage of WLAN technology, for example in manufacturing, logistics and retail industries.

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